FAQ Answers
Find solutions to common questions about our easy, secure, and efficient bank statement conversion service.
Do you offer a free trial?
+Yes, we offer 5 free credits per day.
Is my data secure?
+Yes, we prioritize your privacy. Files are processed securely and deleted 1 hour after conversion.
What banks do you support?
+Check out our supported banks page located in the footer to see a full list of supported banks.
What if my bank is not supported?
+When your specific bank isn't listed in our current options, select the "Universal Support" feature. This cutting-edge AI solution provides comprehensive compatibility across financial institutions, ensuring seamless integration regardless of your bank's unique system.
What file types can I upload?
+You can upload various file types, including PDF, CSV, JPG, PNG, among others. Check our supported file types for more details.
What formats can I convert my bank statements to?
+We offer conversions to popular formats like PDF, CSV, Excel, and QBO. Select your preferred format before downloading.
How long does the conversion process take?
+The conversion process is usually quick, taking just a few seconds to a minute, depending on the file size.
Can I convert multiple files at once?
+Yes, you can upload and convert multiple files simultaneously. Our platform supports bulk conversions to save you time.